OEB Launches Distribution Customer Connections Review

The OEB is launching a comprehensive review of electricity distributor connection processes for load customers in response to stakeholder feedback and the Directive from the Minister of Energy and Mines. This review will build on the OEB's previous initiatives and be supported by a working group to identify improvements in efficiency, transparency and effectiveness. Stakeholders interested in participating in the working group are asked to send a letter to registrar@oeb.ca by July 21, 2025. 

As the initial step, the OEB will conduct two surveys - one for customers and one for distributors - to gather input and insights.