Reliability and Power Quality Review (RPQR)
The OEB is reviewing electricity sector reliability and power quality performance framework.
The OEB has launched a review of reliability and power quality in Ontario’s electricity sector. This Review is aligned with the OEB's Strategic Plan goals to protect the public and drive energy sector performance. The OEB has not reviewed its approach to electricity distributor reliability performance since the launch of the Electricity Distribution System Reliability Standards initiative in 2010. For transmitter reliability, the OEB last reviewed the framework for customer delivery point performance standards in 2008. Given changes in the sector and customer expectations it is timely to undertake this comprehensive review of the overall reliability performance framework.
The OEB is reviewing electricity sector reliability and power quality performance framework.
The OEB has launched a review of reliability and power quality in Ontario’s electricity sector. This Review is aligned with the OEB's Strategic Plan goals to protect the public and drive energy sector performance. The OEB has not reviewed its approach to electricity distributor reliability performance since the launch of the Electricity Distribution System Reliability Standards initiative in 2010. For transmitter reliability, the OEB last reviewed the framework for customer delivery point performance standards in 2008. Given changes in the sector and customer expectations it is timely to undertake this comprehensive review of the overall reliability performance framework.
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Guide to Addressing Electricity Distribution Power Quality Issues
The OEB has developed a Guide to Addressing Electricity Distribution Power Quality Issues. The Guide is intended to enhance transparency and consistency by fostering a uniform approach for addressing power quality issues across Ontario.
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The OEB is Implementing Voluntary Feeder-Level Reliability Reporting
The OEB is providing for new voluntary reporting by distributors on reliability data at the distribution feeder level. The OEB expects this information will be supportive in building customer awareness and understanding about the reliability of their distributor’s services. Distributors that have the available information are encouraged to report feeder-level reliability in April 2025 for the 2024 calendar year. This letter outlines the rationale for the new provision and the reporting details.
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The OEB Launches Review of Transmission Reliability Framework
The OEB established a new RPQR Transmission Subgroup to review the policy framework related to the current customer-specific reliability standards – called “customer delivery point performance standards” – that apply to electricity transmitters. The review includes the scope of those standards. The RPQR Transmission Subgroup held its first meeting today.
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The OEB is Making Additional Improvements to RRR
The Ontario Energy Board is making improvements to the Reporting and Record-keeping Requirements for electricity distributors as part of its ongoing Reliability and Power Quality Review consultation.
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The OEB Is Making Improvements to RRR
The OEB is making improvements to its Reporting and Record-keeping Requirements (RRR) for electricity distributors as part of its Reliability and Power Quality Review.
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The OEB Establishes RPQR Working Group
The OEB has issued a letter confirming the membership and scope of work for the newly established Reliability and Power Quality Review Working Group (RPQR WG).
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The OEB Sets Plan for the Reliability and Power Quality Review
The OEB has issued a letter setting out the OEB’s plan for the Reliability and Power Quality Review, after considering customer and other stakeholder feedback. A working group will be established to provide input on technical issues and challenges. Stakeholders interested in participating in the working group are invited to write to the OEB by April 15, 2022.
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Customer Survey Results
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The OEB Posts Written Comments Received by Stakeholders
The OEB has posted written comments received by stakeholders:
- Alectra Utilities
- Anwaatin Inc.
- Association of Major Power Consumers in Ontario
- Building Owners and Managers Association of the Greater Toronto Area
- Burlington Hydro Inc.
- Canadian Electricity Association
- Canadian Renewable Energy Association
- Electrical Safety Authority
- Electricity Distributors Association
- Elexicon Energy Inc.
- Energy Probe
- Energy Storage Canada
- ENWIN Utilities Ltd.
- Halton Hills Hydro Inc.
- Hydro One Networks Inc.
- Hydro Ottawa Ltd.
- InnPower Corporation
- NRStor Inc.
- Oakville Hydro Electricity Distribution Inc.
- School Energy Coalition
- Toronto Hydro-Electric System Limited
- Vulnerable Energy Consumers Coalition
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The OEB Extends Date for Stakeholder Written Comments on RPQR
The OEB is extending the date for stakeholder written comments on the Reliability and Power Quality Review (RPQR) initiative identified in the OEB’s November 30, 2021, letter to January 14, 2022.
Consultation Timeline
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Project Launch
Reliability and Power Quality Review (RPQR) has finished this stageNovember 30, 2021
The OEB determines a review of the reliability and quality of Ontario’s electrical supply to customers is needed. A letter is sent to industry stakeholders seeking feedback on issues and priorities.
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Stakeholder and Customer Input
Reliability and Power Quality Review (RPQR) has finished this stageSummary: The OEB collects comments from industry stakeholders on potential issues that focus on improving utility accountability, customer-specific reliability, monitoring utility performance and supporting effective utility planning.
As well, to learn what our customers think, the OEB carries out surveys with residential and non-residential customers.
Status: Stakeholder comments and customer survey results are posted.
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Plan for RPQR
Reliability and Power Quality Review (RPQR) has finished this stageThe OEB sets out the plan for the RPQR, after considering customer and other stakeholder feedback.
Status: Letter issued on March 31, 2022.
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Formation of Working Group
Reliability and Power Quality Review (RPQR) is currently at this stageOEB staff is proceeding with the formation of a RPQR working group, which will provide input on technical issues and challenges.
Consultation Documents
Link to Working Group Site
This site facilitates Working Group (WG) activities and can be accessed here by WG members only.
RPQR Working Group Members List
RPQR Working Group Meetings
- Meeting #1 (August 3, 2022)
- Meeting #2 (September 8, 2022)
- Meeting #3 (October 12, 2022)
- Meeting #4 (October 28, 2022)
- Meeting #5 (November 14, 2022)
- Meeting #6 (December 9, 2022)
- Meeting #7 (January 12,2023)
- Meeting #8 (February 7, 2023)
- Meeting #9 (March 7, 2023)
- Meeting #10 (April 11, 2023)
- Meeting #11 (May 15, 2023)
- Meeting #12 (June 27, 2023)
- Meeting #13 (August 1, 2023)
- Meeting #14 (September 14, 2023)
- Meeting #15 (October 25, 2023)
- Meeting #16 (December 8, 2023)
- Meeting #17 (January 15, 2024)
- Meeting #18 (February 14, 2024)
- Meeting #19 (March 21, 2024)
- Meeting #20 (April 19, 2024)
- Meeting #21 (June 12, 2024)
- Meeting #22 (August 16, 2024)
RPQR Transmission Subgroup Meetings
Consultation Case Detail
Important Links
We're Listening
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Email Shuo.Zhang@oeb.ca -
Email helen.guo@oeb.ca